REFUND POLICY

Refund Policy for Sanvedan Online Learning Course

At Sanvedan, we are committed to providing a positive and enriching learning experience for our participants. We understand that circumstances may arise where you may need to request a refund. Please review our refund policy outlined below to understand the terms and conditions governing refunds for Sanvedan Online Learning Courses.

1. Eligibility for Refund:

Refund requests will be considered if the program is canceled from our end, in the case of LIVE Courses.
To be eligible for a refund, participants must have completed at least 20% of the course.

2. Refund Process:

To initiate a refund request, please contact our customer support team at support@sanvedan.com within the stipulated refund eligibility period.
Clearly state your reason for requesting a refund and provide any relevant details to support your request.
Our team will review your request and respond within 7 business days with the outcome of your refund request.

3. Refund Criteria:

Refunds will be considered for the following reasons:
- Technical issues preventing access to the course material despite reasonable attempts to resolve the issue.
- Dissatisfaction with the course content or delivery, subject to a detailed explanation of the concerns.

4. Non-Refundable Items:

Certain items are non-refundable, including but not limited to:
- Any downloadable materials or resources provided with the course.
- Services are explicitly stated as non-refundable during the course enrollment process.

5. Processing Fees:

A processing fee of [15%] may be deducted from the refund amount to cover administrative costs associated with the refund process.

6. Payment Method:

Refunds will be issued using the original payment method used for the purchase. If this is not feasible, an alternative method may be agreed upon.

7. Course Cancellations:

Sanvedan reserves the right to cancel a course due to unforeseen circumstances. In such cases, enrolled students will be offered a full refund within two months.

8. Changes to Refund Policy:

Sanvedan reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately and communicated to enrolled students.

By enrolling in a Sanvedan Online Learning Course, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns, please contact our customer support team at support@sanvedan.com.